Privacy Policy &
Cookies Policy

PART ONE: PRIVACY POLICY

1. Who We Are

MKDL Law is a paralegal services firm based in Barnet, North London. We provide affordable legal support services including employment law, housing and

landlord/tenant disputes, family law, contract review, small claims preparation, McKenzie Friend court support, benefits and welfare guidance, Schengen visa

assistance, credit score guidance, and referrals to SRA-regulated solicitors and mortgage brokers.

Business Name: MKDL Law - Paralegal Services

Website: www.mkdl-law.co.uk

Location for consultation: London Borough of Barnet, North West London

Email: info@mkdl-law.co.uk

ICO Registration: 00012321761

2. What Data We Collect

We collect the following categories of personal data when you contact us, use our services, or visit our website:

Full name and contact details (email address, phone number)
Details of your legal matter or enquiry
Financial information where relevant (e.g. for benefits or credit guidance)
Immigration status information where relevant to your case
Family circumstances where relevant (e.g. family law matters)
Employment history and details where relevant
IP address and browsing data collected via cookies (see Cookie Policy below)
Any documents you share with us in connection with your case

3. How We Use Your Data

We use your personal data for the following purposes:

To provide paralegal and advisory services to you
To respond to your enquiries and communicate with you about your case
To refer your matter to SRA-regulated solicitors or mortgage brokers where appropriate
To comply with our legal and regulatory obligations
To improve our website and services
To send you relevant updates or information where you have consented

4. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases for processing your data:

Contract: Processing necessary to provide the services you have requested
Legitimate Interests: To manage our business operations, improve our services, and prevent fraud
Legal Obligation: Where processing is required to comply with our legal duties
Consent: For marketing communications and non-essential cookies — you can withdraw consent at any time

5. How Long We Keep Your Data

We retain personal data only for as long as necessary for the purposes set out in this policy. As a general guide:

Client matter files: up to 6 years from the end of the matter (in line with standard limitation periods)
General enquiries: up to 12 months if no service is taken forward
Marketing preferences: until you withdraw consent
Website analytics data: up to 26 months (where applicable)

6. Who We Share Your Data With

We do not sell your personal data. We may share your data with:

SRA-regulated solicitors — where we refer your matter and with your explicit consent
Mortgage brokers — where relevant and with your explicit consent
IT and website service providers — who process data on our behalf under data processing agreements
HMRC or other regulatory authorities — where legally required

All third parties we work with are required to handle your data in accordance with UK GDPR.

7. Your Rights Under UK GDPR

You have the following rights in relation to your personal data:

Right of Access — to request a copy of the data we hold about you
Right to Rectification — to ask us to correct inaccurate data
Right to Erasure — to ask us to delete your data in certain circumstances
Right to Restrict Processing — to ask us to limit how we use your data
Right to Data Portability — to receive your data in a structured, machine-readable format
Right to Object — to object to processing based on legitimate interests
Right to Withdraw Consent — at any time, without affecting prior processing

To exercise any of these rights, please contact us at [your email]. We will respond within one calendar month

8. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Website: ico.org.uk
Helpline: 0303 123 1113

We would always appreciate the opportunity to address your concerns directly before you contact the ICO.

9. Data Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. These include secure email communications, password-protected systems, and restricted access to client files. In the unlikely event of a data breach that poses a risk to your rights

and freedoms, we will notify the ICO within 72 hours and inform you where required by law.

10. International Transfers

We do not routinely transfer your personal data outside the UK. If this changes, we will ensure that appropriate safeguards are in place in accordance with UK GDPR requirements.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website. We recommend reviewing this page

periodically. Continued use of our services after any changes constitutes your acceptance of the updated policy.

PART TWO: COOKIE POLICY

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function correctly, remember your preferences, and provide information to website owners about how visitors use their site. Some cookies are essential for the website to work; others are optional and require your consent.

2. Cookies We Use

The table below explains the types of cookies used on mkdl-law.co.uk:

3. Your Cookie Choices

When you first visit our website, a cookie consent banner will appear. You can choose to:

Accept All — allow all cookie types including analytics and marketing
Reject Non-Essential — only strictly necessary cookies will be set
Manage Preferences — choose which categories you accept

You can change your preferences at any time by clicking 'Cookie Settings' in the footer of our website.

4. Managing Cookies Through Your Browser

You can also control cookies through your web browser settings. Most browsers allow you to:

View cookies stored on your device
Delete all or specific cookies
Block cookies from all or specific websites
Set preferences for future cookie handling

Please note that blocking all cookies may affect the functionality of our website. For guidance on managing cookies in your specific browser, visit:

Google Chrome: support.google.com/chrome/answer/95647
Mozilla Firefox: support.mozilla.org/kb/cookies-information-websites-store
Safari: support.apple.com/guide/safari/sfri11471
Microsoft Edge: support.microsoft.com/topic/delete-and-manage-cookies

5. Third-Party Cookies

Some cookies on our site are set by third-party services. We do not control these cookies directly. Please refer to the relevant third-party privacy policies for more information:

Google Analytics: policies.google.com/privacy
Meta (Facebook Pixel): facebook.com/privacy/policy

6. Cookie Retention Periods

Different cookies are stored for different lengths of time. Session cookies are deleted when you close your browser. Persistent cookies remain on your device for a

set period — typically between 30 days and 26 months depending on their purpose. You can delete persistent cookies at any time through your browser settings.

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. We will notify you of significant

changes via a notice on our website. The date of the most recent update is shown at the top of this document.

8. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Phone: 0208 0874714